(1 attempt for HEN) CHUBB Malaysia – Customer Service Language Proficiency Test (30-Minute CEFR B2 Level)

This 30-minute online test is designed for candidates applying for the Customer Service Operator position at CHUBB Malaysia. It evaluates your English proficiency at the CEFR B2 level, focusing on realistic customer interaction scenarios. The test includes:

• Two Email Writing Tasks based on actual policy inquiries

• Two Phone Response Tasks where you listen and record your responses

• Total Duration: 30 minutes

• Expected Score Benchmark: B2 = Suitable for Hiring

Please ensure you are in a quiet environment with stable internet and working microphone before starting the test.